Privacy Matters

Privacy Policy

Your data is yours. Here's how we protect it and keep it secure. Last updated: January 1, 2026.

TrakX Technology Pvt. Ltd. (“TrakX”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application, web platform, and services (“Services”).

1. Information We Collect

Personal Information

  • Name
  • Email address
  • Phone number

Device & Account

  • Device ID / IMEI
  • Vehicle details
  • Account credentials

Location Data

  • Real-time GPS location
  • Location history and trip data

Usage Data

  • App usage logs
  • IP address
  • Device type and OS

2. How We Use Your Information

  • Provide real-time vehicle tracking services
  • Manage your account and devices
  • Generate trip reports and analytics
  • Send alerts, notifications, and updates
  • Improve our platform and user experience
  • Ensure security and prevent fraud

3. Location Data Usage

Location data is collected only to provide tracking services. We do not sell or share location data for advertising purposes. Location tracking works only when your device is active and connected.

4. Data Sharing & Disclosure

We do not sell your personal data. We may share data only with trusted service providers (hosting, analytics, etc.), to comply with legal obligations, or to protect our rights and platform security.

5. Data Retention

Your data is stored as long as your account is active. Upon account deletion request, data is deleted within 30 days. Some data may be retained for legal or compliance purposes.

6. Data Security

We implement industry-standard security measures including secure servers, encryption, and access control. However, please note that no system is 100% secure.

7. Your Rights

You have the right to:

Access Data
Update Info
Request Deletion
Withdraw Consent

8. Children’s Privacy

Our services are not intended for children under 18 years. We do not knowingly collect data from minors.

9. Third-Party Services

Our platform may use third-party services (e.g., cloud hosting, analytics). These services have their own privacy policies, and we are not responsible for them.

Privacy Questions?

If you have any questions or concerns about this Privacy Policy, please contact us.

© 2026 TrakX Technology Pvt. Ltd. All rights reserved.